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Service Provider

Mark Jackson
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West Leederville,
Perth, Western Australia
Service Description

In 1989 Mark started a business from scratch. Over 24 years he built it up into a medium size organisation turning over $5m and employing 25 people. In 2013 Mark sold it as a going concern (brand, staff, clients and all) to a well-established ASX listed enterprise.

Mark is one of the few business advisors/coaches in Australia who has built, single-handed, a successful SME and seen it through to maturity. Originally an honours graduate in Computer Science, along the way he learned through the school of hard knocks (and subsequently a lot of PD) just what the essential ingredients of business are, and what it takes to successfully integrate them:

•Leadership (including self-management, values setting, cultural development and management structure)

•Finance and Administration (including capitalisation, accounting, getting the contracts right and linking the weekly performance indicators back to the budget)

•Delivery (including customer service excellence, innovation, quality monitoring, constant improvement and process development)

•Marketing and Sales (including understanding the sustainable competitive advantage, selling on value, and managing a sales process and sales team)

Having successfully sold and exited his business, Mark, through Business Veteran, now loves helping SMEs grow and flourish with a lot less headaches.

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